I The resource invested to get one inquiry or lead is enormous. We spend insane amounts of money through marketing and advertising to bring the customer to us. Or we get customers through active sales, where in turn the costs of maintaining the team are high.
II If the customer reaches us by visiting the salon or sending a price request, we have people at work who put in a lot of effort, always trying to quickly answer questions, make a convincing presentation/consultation if necessary and send a decent offer.
III And then, at the most important moment, having done all this work… We just wait for the client’s answer… Or we call him to bring the deal, but our last effort is of poor quality, or just sloppy that we waste all invested time and money… Why?
We also offer customized training courses designed specifically for your company’s needs.
On the first day, we review the necessity of a follow-up speech and the prerequisites for its operation: proper structure, correct attitudes, and we practice different speech beginnings in practice.
On the second day, we will look at how to resolve the client’s counterarguments, and the day will end with practical exercises and, if desired, live talks. This way, as a trainee, you get the best prerequisites for actually applying what you have learned.
The follow-up call is one of the most underrated activities in sales, the effectiveness of which depends on so much! A follow-up call is like scoring a goal in soccer! You can control the ball most of the game, and make any number of good attacks more than the opponents, but if you end up one-on-one with the goalkeeper and you miss the ball at that moment – well, that goal doesn’t come. Can’t beat it! Yes, sometimes the goalkeeper falters or some blind shot from a long distance ricochets into the goal (the customer buys himself), but so much potential remains unrealized if we do not take our chances to the end.
In the Dominate Sales master class, we discuss why it is ALWAYS useful to make a follow-up call and what the key elements of a good follow-up are, the seller’s attitudes and a functioning structure. Then we will get practical, and as a result of the master class, everyone will get everything they need to lock in future transactions after sending the offer.
Read how companies have increased sales using our help.
We help our customers grow
We highlight here the services that started with audits, to show how continuing there looks like in different cases. We always approach our clients with their particularities in mind and try to find the shortest path to the desired results.
Of the practical tips, people remembered the most simple ways to make additional sales and ask for confirmation of the offer. I myself appreciate the systematicity of Dominate Sales - for example, recommendations on how to help salespeople structure their day effectively.
Mardo's advice was practical and useful in the field of sales. He has the ability to train in such a way that people actually change their thinking and actions. It was the individual workshops with the sales team that were particularly relevant and practical, bringing clear added value. He significantly helped the employees to develop their skills in sales work and reduced my workload as the CEO of the company.
Mardo Kase was very familiar with the topic and was able to convey everything clearly. I learned so many new things that I didn't know how to use or pay attention to before.
I really liked this training! The team and I learned how to set MTE, formulate disciplines and set metrics. Even so that the goals can be realized.
What we liked most about the training was the relevance, he talked about sales! No bullshit - right to the point! I liked the systematic approach to the process: how all the stages are broken down into pieces, described and illustrated with intense examples, and conveyed with cool energy and humor.
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+372 504 6622